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Digitalization equips cities with tools like the Internet of Things (IoT) and Artificial Intelligence (AI). When coupled with the principles of transparency, inclusion, and equity, digitalization can be a key enabler of the just transition. It enhances governance, economic growth, and environmental stewardship, making urban systems more inclusive and efficient, with scope to move beyond optimization toward systemic change.
Enhancing digital skills and data availability is key to unlocking digitalization’s full promise – especially in the Global South. Embracing digitalization and digital transformation in today’s rapidly changing world can allow cities to respond to challenges in a way that is people-centered, equitable, resilient, and sustainable. Humans and digital technology can complement each other’s strengths, leading to more effective and impactful outcomes in various domains. Digital solutions can address labor shortages and fill gaps in technical skills. This can make cities